Privacy Policy
The protection of your personal data is important to us. This Privacy Policy explains how personal data processed through this platform is collected, used, stored and protected.
The platform is provided by Compulab – Informática e Engenharia de Sistemas, Lda, hereinafter referred to as Compulab.
1. Data Controller
The entity responsible for processing personal data through this platform is:
Compulab – Informática e Engenharia de Sistemas, Lda
Rua Padre Américo, 17A, 1600-548 Lisbon – Portugal
Telephone: +351 217 121 710
Tax Identification Number (NIF): PT 503 899 879
Email:mail@sharedmsp.com
For any questions regarding the processing of your personal data or the exercise of your rights, you may contact us using the details provided above.
2. What Personal Data We Process
The personal data processed depends on how the platform is used.
Reseller and User Data
To enable access to and use of the platform, we may process data such as:
Name and contact details;
Email address;
Information associated with the user account;
Company or organisation to which the user belongs;
Company address and contact details;
Business contact information;
Information and preferences associated with the user profile;
Records relating to account usage and administration.
Resellers may also configure elements relating to their company’s identity, including logos, contact details and other information intended to appear in quotations or communications sent to their customers.
Customer Data Included in Quotations
The platform allows resellers to enter customer data required to prepare and send quotations.
Depending on the information entered by the reseller, this data may include:
Customer or contact name;
Company name;
Email address;
Contact details;
Other information necessary to identify the recipient and prepare the quotation.
This data is entered into the platform by the respective reseller.
Quotation Data
The platform stores information relating to quotations created, including:
Quotation identification;
Responsible reseller;
Customer details;
Selected products and services;
Quantities;
Prices and calculated amounts;
Creation and modification dates;
Quotation status;
Information required to manage, view, edit, duplicate and send quotations.
3. How We Use Personal Data
Personal data processed through the platform is used for the following purposes:
Creating and managing user accounts;
Identifying and authenticating users;
Managing reseller profiles;
Enabling the creation, editing, viewing and duplication of quotations;
Maintaining quotation history;
Enabling quotations to be sent and resent by email;
Customising quotations and communications with the reseller’s branding;
Administering and ensuring the proper functioning of the platform;
Ensuring platform security and preventing misuse;
Complying with applicable legal obligations.
Personal data will not be used for purposes incompatible with those for which it was collected.
4. Lawful Basis for Processing
Depending on the circumstances, the processing of personal data through the platform may be based on the performance of a contract, compliance with legal obligations, Compulab’s legitimate interests or another applicable lawful basis under the General Data Protection Regulation (GDPR).
Where processing is based on the data subject’s consent, that consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.
5. Customer Data Entered by Resellers
Resellers are responsible for the personal data of their customers that they enter into the platform and must ensure that they have a lawful basis for processing such data.
Compulab will process this data only to the extent necessary to provide the platform’s functionality, particularly to enable the creation, storage, viewing and sending of quotations.
Resellers must not enter personal data into the platform that is not necessary for the use of the available features.
6. Sharing of Personal Data
Personal data may be processed by service providers necessary for the operation of the platform, including hosting providers, technology infrastructure providers, email service providers, maintenance providers and other technical service providers.
Whenever these providers process personal data on behalf of Compulab, appropriate measures will be implemented to ensure the confidentiality and security of the information and compliance with applicable data protection legislation.
Personal data may also be disclosed to public authorities or other entities where required by law.
Compulab does not sell personal data to third parties.
7. International Data Transfers
If any service providers used by the platform involve the processing or storage of personal data outside the European Economic Area (EEA), the legally required safeguards will be implemented to ensure an adequate level of protection for personal data.
[Confirm whether any providers or services involve international data transfers and, if necessary, specify them.]
8. Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected and to ensure compliance with applicable legal obligations.
Data associated with resellers, their profiles, settings, templates and quotation history may remain stored after an account has been deactivated where necessary to preserve the platform’s history or comply with legal obligations.
Specific retention periods may vary depending on the nature of the data and the purpose of processing.
[It is recommended that internal retention periods be defined for accounts, quotations, customers, logs and other data.]
9. Data Security
Compulab implements technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.
Access to the platform is restricted to authorised users, and permissions are assigned according to their respective roles.
Resellers can only access their own data and quotations, while users with administrative roles may access the information necessary to manage the platform.
10. Data Subject Rights
Under applicable legislation, data subjects may, depending on the circumstances, exercise the following rights:
Right of access to their personal data;
Right to rectification of inaccurate or incomplete data;
Right to erasure of personal data;
Right to restriction of processing;
Right to object to processing;
Right to data portability;
Right to withdraw consent where consent is the lawful basis for processing.
The exercise of these rights may be subject to limitations provided for under applicable legislation.
To exercise any of these rights, you may contact Compulab at [email address for privacy-related enquiries].
Additional information may be requested to verify the identity of the person making the request and ensure that personal data is not disclosed to unauthorised individuals.
11. Complaints
If you believe that your personal data is being processed in breach of applicable legislation, you may lodge a complaint with the competent supervisory authority.
In Portugal, the supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD) — the Portuguese Data Protection Authority.
12. Cookies and Technical Data
The platform may use cookies or similar technologies necessary for its operation, including authentication, session management, security and the storage of user preferences.
If cookies that are not strictly necessary are used, particularly for analytics, measurement or other purposes, additional information will be provided and, where legally required, consent will be requested.
[This section should be reviewed once the cookies and services actually used on the website have been identified.]
13. Third-Party Links and Services
The platform may use or provide links to third-party services necessary for its operation.
The use of these services may be subject to their respective privacy policies, for which Compulab is not responsible where personal data is processed directly by those entities for their own purposes.
14. Changes to This Privacy Policy
This Privacy Policy may be updated whenever significant changes occur to the platform, the personal data processing activities carried out or applicable legislation.
The latest version will always be available on this page.
Last updated: 2026-10-20
